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Meet Our Team

Matt Ballou

Matt has a number of years of carpentry experience. Matt is a certified Water Damage Restoration technician through IICRC and is OSHA 10 certified. He is  a great team player and brings alot to the team. During Matt’s free time he enjoys mountain biking, dirt biking and snowboarding.


Mike Ballou

Mike is a Project Manager for M.A. Restoration. He was in business for himself for over 20 years. Mike has a wide range of skills to bring to the table & works closely with our customers and subcontractors to make sure each job runs smoothly. Mike has his Construction Supervisor’s License & his Home Improvement Contractor’s License, he is also a certified Water Damage Restoration Technician through IICRC and OSHA 30 certified. During his free time, Mike likes to spend time with his family & go on cruises with his wife.


Manuel Casal

Manny has 13 years of  experience in water damage and mold remediation. He is certified in Water Damage Restoration through IICRC and is OSHA 10 certified. The past 13 years has enabled him to hone and sharpen his vast knowledge of most any given clean up situation. Manny is highly motivated and prides himself with his customer service skills, his overall goal is customer satisfaction. Manny enjoys spending time with his wife Jennifer and his family. He loves taking vacations and traveling when he can.



Amy Johnson

Amy works in the office of M.A. Restoration part-time supporting her husband (Mark Johnson) and the wonderful crew. Previously working in a corporate environment, Amy enjoys managing the office and connecting with customers. She is OSHA 30 certified. Amy is wife of Mark Johnson and has 2 beautiful boys.  She enjoys gardening, cooking, and vacationing with family.


Debra Johnson

Debra Johnson is an Accountant for M.A. Restoration Inc.  Debra has been working for over 20 years in various accounting capacities and brings a wealth of business accounting knowledge to our team. Debra works part-time for M.A.R., but also actively homeschools her two children and loves to garden, travel and spend time with her family.


Denis Ludvigson

Denis is a Sr. Estimator for M.A. Restoration. He has over 30 years experience in the construction field. He was in business for himself for over 20 years. Denis has his Construction Supervisor’s License & Home Improvement Contractor’s Licence. He is also a certified Water Restoration Technician, Mold Remediation Technician and is Lead Certified and OSHA 30 certified. He is also a licensed insurance adjuster. On Denis’s off time he enjoys gardening and spending quality time with his wife and grandchildren.


Kimberlee Stone

Kim works in the office as an Administrative Assistant for M.A. Restoration and is the friendly & professional voice that answers when you call our office. She has over 10 years of experience in the office setting and is OSHA 30 certified. Kim enjoys working with the customers and assisting her peers. Kim enjoys spending time with her family as well as traveling to new places when she can.


Bill Zumpano

Bill is a Sr. Project Manager for M.A. Restoration. He works closely with the customers and subcontractors making sure each job is running smoothly and efficiently as well as working alongside the crew at the job site.  Bill has extensive experience in the remodeling field and brings charisma and a great sense of work ethic to the M.A. Restoration team.  Bill is a Lead-Safe Renovator-Supervisor and is certified as a Water Restoration Technician and has completed the IAQA Certified Microbial Remediation course.  He is also OSHA 30 certified. Bill enjoys cooking and camping and watching a good episode of Hell’s Kitchen.


Timothy Johnson

Tim is a Technician with M.A. Restoration. Previously, Tim worked in the grocery store industry as a department manager and decided to make a career change. He is a hard worker and is learning the ropes as a Technician. He is currently in the process of taking online training in water damage remediation. In his spare time, Tim enjoys watching sports, playing hockey, hiking, listening to music, going to concerts and spending time with his daughters and family.


Karen Snow

Karen is an Estimator with M.A. Restoration. Previously, Karen worked for a number of years as an independent licensed insurance adjuster and brings her knowledge of the insurance industry as well as remodeling experience to the table. In her spare time, Karen enjoys hiking, camping, sailing and cooking.


Sergio Daros

Sergio is a Technician for M.A. Restoration. Sergio has been in the water and mold restoration industry for over 20+ years and brings a great deal of knowledge and experience to the table. Sergio is certified in Water Damage Restoration through IICRC and has his Mold Remediation Technician certification. He is also certified in fire and smoke restoration and is lead certified. During his down time, Sergio enjoys riding his motorcycle, racing, and spending time with his family.


Gary Ryan

Gary is an Estimator with M.A. Restoration. In the past, Gary owned a flooring & granite company and has also project managed and estimated within the construction industry for over 25 years. During his spare time, Gary enjoys playing sports, travelling to different places and playing poker.


Glauco Alves Miranda

Glauco is a Carpenter with M.A. Restoration. Glauco has over 16 years of experience in the construction industry including framing, roofing & siding. Glauco enjoys spending time with his family and his dog, Lenda.